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Amazon is discontinuing one of its health offerings that it has spent years developing.
Amazon is rolling out the hybrid virtual at-home care service known as Amazon Care through December 31.
The move was announced in an email Amazon Health Services senior vice president Neil Lindsay sent to employees.
Amazon.com Fulfillment Center. Amazon is the largest internet-based retailer in the United States. (iStock / iStock)
The service launched in 2019 for employees at Amazon based in Seattle, Washington, before rolling out to employees in all 50 states last year.
Offered by United Health, Amazon, CVS Health, Choice Care for Signal Health
The service virtually connects patients with doctors and nurses who can provide 24-hour care.
Though there are no physical locations, many cities have offered personalized services for things like vaccinations and flu testing.
Preparations shown at Amazon’s first COVID-19 testing lab. (Hardy Wilson/Amazon)
The company said in February it plans to expand the personal care service to 20 more cities.
In an email to employees, Lindsay wrote that Amazon has listened to employer feedback and worked to improve Amazon Care.
“Despite these efforts, however, we have determined that Amazon Care is not the right long-term solution for our enterprise customers,” Lindsay wrote.
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He added that Amazon Care “isn’t a sufficient offering for the large enterprise customers we’re targeting and wouldn’t work in the long run.”
Amazon costs about $3.9 billion. to get therapy
An Amazon spokesman declined to say how many people would lose their jobs as a result of Amazon Care’s closure.
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A sign is posted in front of the One Medical Office in San Rafael, California. (Justin Sullivan/Getty Images/Reuters photo)
Last month, Amazon announced it would spend $3.9 billion to buy primary care organization One Medical, a subscription-based service that offers both virtual care and in-person visits. As of March, One Medical had approximately 767,000 members and 188 medical practices in 25 markets.
The Associated Press contributed to this report.