Customer Complaints, Reviews & More

In today’s uncertain economic landscape, choosing the right precious metals company for your investment needs is more crucial than ever. With an abundance of options available, it’s essential to select a reliable and trustworthy partner.

Patriot Gold Group is a reputable company that has garnered impressive reviews and ratings across multiple platforms. But what makes them stand out? Is it really the best gold IRA company? Let’s dive in to find out.

Patriot Gold Group Pros

  • Unique No Fee Offer: One distinguishing feature of Patriot Gold Group is their ‘no fee’ precious metals IRA offering. This is a rare find among precious metal dealers. If your investment reaches or surpasses $100,000, you can enjoy significant savings.

  • Impressive Gold and Silver Range: Patriot Gold Group boasts a wide array of gold and silver items. Whether you have an eye for collectibles or wish to expand your precious metals IRA, they have an assortment of high-quality options to fit your requirements.

  • Established Reputation: It’s not easy finding a trustworthy precious metals provider. However, Patriot Gold Group stands out due to their commendable track record. Their recognition by Consumer Affairs for four consecutive years and membership in the Business-Consumer Alliance, coupled with positive customer feedback, makes them a reliable choice for gold and silver purchases or setting up a gold IRA.

  • Complimentary IRA Investment Guide: New to the precious metals arena? Patriot Gold Group provides a detailed IRA investment guide at no cost, ideal for newcomers or those switching to the precious metal domain.

  • Swift Setup: For investors eager to kickstart their precious metals IRA, Patriot Gold Group promises a swift process, typically setting up accounts within a day.

Patriot Gold Group Cons

  • Limited Variety: While Patriot Gold Group has multiple strengths, they fall short in offering a comprehensive inventory, especially when compared to some competitors. Those looking for unique coins and collectibles might find their selection lacking.

  • Restrictions on Platinum and Palladium: If you’re looking to diversify with platinum or palladium, Patriot Gold Group won’t fit the bill as they don’t allow these metals in their IRAs.

  • High Threshold for Fee Waiver: The enticing ‘no fee’ offer comes with a catch. To avail it, one must invest a minimum of $100,000. Investments below this amount come with an annual fee of $180.

Thinking about starting a gold IRA? Give Augusta Precious Metals a serious look. While both Augusta and Patriot Gold Group are well-respected names in the precious metals IRA sphere, Augusta Precious Metals sets itself apart.

Augusta-Gold-GuideDownload your free guide to gold IRAs from Augusta Precious Metals today to learn more about industry pitfalls, scams, as well as bad reasons to invest in gold.

Augusta Precious Metals prides itself on competitive fees, clear pricing, and top-notch customer service. Its track record speaks for itself, with countless satisfied customers and not a single grievance.

Overview of Patriot Gold Group

Patriot Gold Group is a California-based precious metals company specializing in providing secure and reliable investments in gold and silver.

Their commitment to customer satisfaction and dedication to helping investors navigate the precious metals market has earned them an A+ rating from the Better Business Bureau and accreditation from coin certifying organizations like the Numismatic Guarantee Corporation.

Besides being a trusted precious metals dealer, Patriot Gold Group assists investors in establishing precious metals IRAs and offers a range of educational resources through their Knowledge Center. They aim to educate and empower investors, making it easier for them to make informed decisions regarding their financial future.

Company Background

Established in 2016, Patriot Gold Group is based in Seal Beach, California, and boasts decades of experience in the precious metals industry. They are affiliated with the Numismatic Guarantee Corporation and offer Professional Coin Grading Service certification to ensure the quality of their products.

With their strong background and industry affiliations, Patriot Gold Group demonstrates a commitment to providing investors with a secure and reliable experience.

Services Offered

Patriot Gold Group offers a comprehensive suite of services to cater to every investor’s needs. They cover all aspects of precious metals investing, including:

  • Assisting with the purchase, sale, and storage of precious metals

  • Establishing precious metals IRAs

  • Offering a No Fee for Life IRA for accounts with a minimum balance of $250,000

With their services, investors can maximize their returns.

For those looking to invest directly in gold and silver, Patriot Gold Group provides a wide range of options, including coins and bars. They also offer IRA-compatible gold and silver products for investors seeking the tax benefits and asset protection of precious metals IRAs.

Precious Metals IRA with Patriot Gold Group

A precious metals IRA, such as the one offered by Patriot Gold Group, allows investors to diversify their portfolios by investing in physical gold and silver. This type of IRA can provide a hedge against inflation, currency devaluation, and economic uncertainty, making it an attractive option for long-term wealth preservation.

When investing with Patriot Gold Group, you’ll have access to a wide variety of gold IRA coins from the U.S., Canada, UK, and Australia. They make the process of setting up and managing your precious metals IRA seamless, ensuring that you remain in control of your financial future.

Advantages of a Precious Metals IRA

Investing in a precious metals IRA with Patriot Gold Group offers several key advantages. Asset protection is a major benefit, as precious metals have historically maintained their value during economic downturns. Moreover, a precious metals IRA provides control over your investments, allowing you to choose the specific gold and silver products that best suit your needs.

In addition to these benefits, investing in precious metals through a precious metal IRA can offer tax advantages, making it an attractive option for retirement savings.

Setting Up an IRA Account

Setting up a precious metals IRA account with Patriot Gold Group is a straightforward process. To get started, simply contact them via their online portal or phone and work with a knowledgeable customer service representative to roll over an old 401(k) or traditional IRA.

Once the transfer is complete, you can purchase and store precious metals, such as gold and silver coins or bars, to fund your account.

Products and Investment Options

Patriot Gold Group offers an extensive range of gold and silver investment options to cater to every investor’s needs. From IRA-compatible gold and silver coins to gold bars from the Royal Canadian Mint, they provide a comprehensive selection of products for both IRA and non-IRA investments.

With their wide variety of investment options, Patriot Gold Group enables investors to diversify their portfolios and secure their financial future.

Gold Investment Options

With Patriot Gold Group, investors have access to a diverse selection of gold products, including 10-ounce gold bars from the Royal Canadian Mint and a variety of gold coins from the U.S., Canada, South Africa, and Austria. This wealth of options ensures that investors can find the perfect gold investment to suit their individual needs and preferences.

Patriot Gold Group offers a wide range of gold products at the Patriot Gold Group Store, from 10-ounce gold bars.

Silver Investment Options

In addition to their gold offerings, Patriot Gold Group also provides a range of silver investment options. They offer silver coins and bars, as well as silver IRA options for those interested in diversifying their portfolio with this precious metal.

With their wide array of silver products, including precious metal coins, investors can build a well-rounded precious metals portfolio that meets their unique goals and requirements.

Fees and Pricing Structure

Understanding the fees and pricing structure associated with investing in precious metals through Patriot Gold Group is essential in making informed decisions. The costs involved depend on various factors, such as:

Additionally, investors need to consider the costs associated with storing coins and bars.

It’s important to note that Patriot Gold Group offers promotions for precious metals IRA on occasion. This can help investors save on fees and maximize their returns. Be sure to research and compare the fees and pricing structure of various precious metals companies to ensure you’re making the most informed decision possible.

Account Setup Fee

When opening a precious metals IRA with Patriot Gold Group, there’s an account setup fee of $225. However, this fee can be waived for investors who initially invest $30,000 or more. By understanding the account setup fee and any conditions for waiving it, investors can make an informed decision about whether Patriot Gold Group is the right fit for their needs.

Balance Years of waived fees Annual fee
Under $50,000 1 $180
$50,000 – $99,000 2 $180
$100,000+ All $0

Investors should consider the account setup fee and any conditions for waiving it when deciding whether to purchase a Patriot account.

Storage and Maintenance Fees

Storage and maintenance fees are another important aspect to consider when investing in precious metals through Patriot Gold Group. The storage and maintenance fees for their precious metals IRA are $250 for the first year and $200 for each subsequent year. For new precious metals IRA accounts, storage fees are waived for the initial three years, and the company reimburses the $260 rollover fee that customers are charged in the first year.

Investing in precious metals through Patriot Gold Group is a great way to diversify your portfolio.

Patriot Gold Group Reviews and Complaints

When evaluating a precious metals company, customer satisfaction ratings and reviews play a crucial role in determining the quality of their services. Patriot Gold Group has garnered strong reviews from numerous sources, including an A+ rating from the Better Business Bureau, a five-star rating on ConsumerAffairs, and a 4.4-star rating on Facebook.

These positive ratings reflect the company’s commitment to providing excellent customer service, competitive pricing, and a wide selection of investment options.

We were not able to find any Patriot Gold Group complaints whatsoever. The company does its best to make everything in its power to make customers satisfied, and it shows.

Better Business Bureau Rating

Patriot Gold Group’s A+ rating from the Better Business Bureau is a testament to their dedication to resolving customer complaints, maintaining minimal or no legal disputes, and abstaining from any questionable advertising strategies.

This high rating demonstrates the company’s commitment to customer satisfaction and ethical business practices.

Trustpilot and ConsumerAffairs Ratings

In addition to their impressive rating from the Better Business Bureau, Patriot Gold Group has also received positive ratings from Trustpilot and ConsumerAffairs. A thorough Patriot Gold Group review offers valuable insight into the company’s services, turnaround time, and overall satisfaction levels.

With consistently high ratings across multiple platforms, it’s clear that Patriot Gold Group is dedicated to providing a top-notch experience for their clients.

Storage Options and Security

Patriot Gold Group understands the importance of secure storage for your precious metals investments. They provide vault storage options in collaboration with multiple depositories throughout the US. For taxable accounts, investors can opt for home storage of their metals, although this is not recommended due to the increased responsibility of managing storage and security.

By offering a variety of storage options and security measures, Patriot Gold Group ensures the protection and preservation of your valuable assets.

Secure Facilities

Patriot Gold Group offers secure storage solutions in underground facilities located throughout the United States. These facilities provide comprehensive segregation, competitive rates, and are fully insured by Lloyd’s of London.

Additionally, they undergo an annual audit to ensure the highest level of security and protection for your precious metals investments.

Home Storage Option

While Patriot Gold Group does offer a home storage option for non-IRA precious metals investments, they advise against this due to the increased responsibility and potential risks involved. Storing precious metals at home requires investors to manage storage and security, which can be challenging and time-consuming.

It’s essential to understand the pros and cons of each storage option available and select the one that best suits your needs and preferences.

Summing Up: Benefits and Drawbacks of Investing with Patriot Gold Group

Investing in precious metals with Patriot Gold Group has its advantages and disadvantages. Here are some of the advantages.

These factors make them an attractive option for investors seeking a reliable precious metals company.

On the other hand, one drawback of investing with Patriot Gold Group is their limited product offerings, as they do not provide platinum or palladium options. Additionally, they have high financial thresholds for entry and fees for each transaction, which may be a deterrent for some investors.


Investors can enjoy several benefits when investing with Patriot Gold Group. Their customer service is responsive and knowledgeable, ensuring that you receive the support you need throughout the investment process.

Moreover, their wide variety of investment options, including gold, silver, and precious metals IRA accounts, allows investors to diversify their portfolios and secure their financial future.


Despite its benefits, investing with Patriot Gold Group may have some drawbacks. High initial fees and limited product offerings may be a concern for some investors.

However, it’s essential to weigh these potential drawbacks against the numerous benefits and positive reviews that the company has received, ultimately making an informed decision based on your unique investment needs and goals.

Frequently Asked Questions

How does Patriot Gold Group work?

Patriot Gold Group is a preferred choice for precious metals investing, offering quality gold and silver products that investors can purchase as collectibles or place in a precious metals IRA.

PGG also allows customers to invest in additional precious metals including platinum and palladium via physical coinage, bullion and gold bars, as well as through an individual retirement account (IRA).

Who is the owner of Patriot Gold Group?

Jack Hanney is the CEO, Co-Founder, and Senior Partner of Patriot Gold Group. He has been in the markets for over 20 years and has grown up in Westchester County, NY, where his father owned an insurance brokerage firm.

Who is the most reputable gold and silver dealer?

Money Metals. Exchange is the most reputable gold and silver dealer, offering free shipping and insurance on all orders without minimums, as well as a wide selection of gold coins for sale online, silver bars for sale, and other precious metals for sale.

They have a wide variety of products to choose from, including gold coins, silver bars, and other precious metals. They also offer competitive prices and excellent customer service. Their website is easy to navigate and provides detailed information about each product. They also provide secure payment options and fast shipping.

What gold is IRS approved?

The IRS requires precious metals in an IRA to meet minimum fineness requirements, with gold requiring 99.5% purity or higher. Silver, platinum, and palladium also have their respective fineness requirements.

This ensures that only high-quality precious metals are IRS approved.

Is Patriot Gold a legitimate company?

Patriot Gold Group is a reputable precious metals dealer, having strong customer reviews and being certified by the PCGS and a member in good standing of the Numismatic Guarantee Corporation.

Their long presence in the industry since 2016 confirms that they are a legitimate company.


In conclusion, Patriot Gold Group stands out as a reliable and trustworthy precious metals company. Their commitment to customer satisfaction, extensive product offerings, competitive pricing, and secure storage options make them an excellent choice for investors looking to diversify their portfolios and protect their financial future.

While there are some drawbacks, the benefits and positive reviews from various sources demonstrate that investing with Patriot Gold Group is a decision worth considering.

Alexandra Lewis

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