DENVER, Aug. 22, 2022 (Globe Newswire) — Exient, a leading provider of business availability software for managed service providers (MSPs), today announced new enhancements to business continuity and disaster recovery (BCDR) and enhanced reporting capabilities for partners, including dashboards, on. to explain. Visibility in save state.
“Our focus is on MSP success, and that includes investing in research and development to improve the partner experience,” said Adam Preo, VP of Product at Exient. “We continuously improve the technology based on the input and needs of our partners. New reporting capabilities give partners and their customers more transparency, helping them ensure consistent data protection and faster recovery when needed. ,
Cloud Health Digest report Provides partners with a daily summary of compliance with their customers’ backup health and service level agreements, revealing vulnerable systems and potential risks of data loss. Partners can white-label and email Health Digest reports with their own branding to their customers to demonstrate the essential value of data security.
Backup History Report Provides up to two years of detailed backup history to help customers better understand usage patterns and streamline their management of backups. The reporting tool can create a custom report for daily, weekly, or monthly emails to help customers improve their operations and provide confidence in their disaster recovery program.
In addition to these new reports, Xiente now provides backup health data on the dashboard tab of the x360 portal. With Backup Health View, MSPs get instant access to key health metrics to make data-driven decisions.
- current customer health: Percentage of customers meeting service level agreements (SLAs).
- count 6 months: Number of protected systems by type – including appliances, vaults, servers and workstations – over a six-month period
- 7-day health history of the protected system: Percentage of healthy protected systems over a seven-day period
- organization at a glance: An overview of clients—including vulnerable clients that require action—users, vaults, devices, protected systems (aka devices), and running virtual machines
“Xient continues to increase the value of its backup and disaster recovery solutions while providing MSPs with even greater insight and value for our customers,” said Robert Cioffi, COO and co-founder of Progressive Computing. “With these new improvements, Exient is helping me better protect customer data and streamline my own organization so that we can be more effective and efficient. Xiente continues to raise the bar on what an MSP should expect from their BCDR provider.
To learn more about Axient, please visit www.axcient.com.
about the extent
Axient is an award-winning leader in business availability software for managed service providers (MSPs). Axcient x360 empowers MSPs to protect Everything™ by combining SaaS backup, BCDR, and secure file sync and sharing into one platform and experience. Trusted by MSPs around the world, Xient protects business data and continuity from incidents such as security breaches, human error, and natural disasters. Visit www.axcient.com for more information.
ARL Strategic Communication for Xiente