ZTE releases 2021 sustainability report


The report shows that ZTE has actively fulfilled its corporate social responsibility in line with its strategic position as “Digital Economy Driver” in 2021. With active implementation of sustainable development in areas such as operational governance, compliance management, talent development and innovation. Empowerment, openness and transparency, green development and contribution to the community, the company creates shared values ​​for stakeholders and society.

Since 2009, ZTE has published its sustainability report annually for 14 consecutive years.

Maintaining continuous independent innovation and development of industrial digital intelligence and fulfilling corporate social responsibility

The uncertainties created by the complex global situation, the ongoing COVID-19 pandemic, population aging and environmental degradation in 2021 pose major challenges for sustainable development. In this, the digital and intelligent transformation based on new information technologies plays an irreplaceable role, driving the development of telecommunications, online collaboration, distance learning, telemedicine, smart factories, unmanned mining and smart ports.

“The digital and intelligent transformation has endowed our society with ‘immunity’ to uncertainty and guaranteed economic growth and sustainable development,” said Xu Jiang, President of ZTE Corporation. “As a leading player and contributor dedicated to the ICT industry for over 37 years, ZTE has created innovations and breakthroughs and is always ready to embrace the changes. The company is constantly on the threshold of digital and intelligent technologies. expands its capabilities and business, bringing endless possibilities for digital and intelligent applications.”

According to the report, ZTE adheres to the strategic position of the “driver of the digital economy”, and always regards technological innovation as the top driving force of its development and adheres to the creation of strong core competencies. The company has established several state-of-the-art global R&D centers. To further drive innovation, ZTE continues to invest in core areas such as 5G wireless technology, core networks, transport networks, access networks and chipsets, with R&D investments accounting for more than 10% of the company’s revenue over the years.

As of December 31, 2021, ZTE had filed more than 84,000 patent applications worldwide, of which more than 42,000 were granted, bringing the number of chipset patent applications and granted chipset patents to 4,572 and 1,990, respectively. According to a report published in November 2021 by IPLytics, a leading patent data company, ZTE ranks fourth in the world for the number of 5G Standard Required Patent Declarations (SEP) reported to the European Telecommunications Standards Institute (ETSI).

In the digital economy era, full of business uncertainties, ZTE always strives to achieve high-quality development with the communications industry, the workplace and society through efficient cooperation in an open and transparent manner. By participating in co-creating a digital and intelligent ecosystem, ZTE strives to accelerate the digital and intelligent transformation of the whole society.

By delving deeper into industries, ZTE offers landscape-based solutions that create real value for industries through modular components. The company has established partnerships with over 500 global partners with whom we have built factories in Thailand, ports in Belgium, farms in Austria and nearly 100 innovative 5G applications for industry, transport, electricity, environmental protection and many more. Application scenarios are examined. vertical in China.

Strengthen internal management and pursue high-quality development

The year 2021 was crucial for the growth phase defined in ZTE’s three-stage strategy. ZTE followed the technical lead and achieved high-quality development, laying a solid foundation for its steady progress in the expansion phase and its goal of becoming the world’s top 500 company.

Xie Junshi, ZTE’s executive vice president and chief operating officer, said, “Under the circumstances, ZTE has maintained stable operations while we remain committed to high-quality sustainable development. We continue to strive to strengthen our three cornerstones. ie Compliance, Internal Control and Talent.”

Maintaining compliance and operational integrity, ZTE has integrated compliance requirements into the company’s business processes and created a world-class compliance management system that is aligned with the company’s business practices. In this way, the company strives for sustainable growth in collaboration with its customers, suppliers and other business partners around the world.

Using digital internal control and corporate governance tools, ZTE has built a relatively complete risk management and internal control system, and continuously improved the business continuity management (BCM) system. With these efforts, the company has effectively improved business continuity, improved revenue efficiency and reduced operational risks.

In terms of talent development, ZTE continues to attract and inspire core talent. For example, since its inception in 2014, the Blue Sword program has been training future leaders for the company, as evidenced by previous trainees taking on managerial positions within the company. In 2021, ZTE stepped up its campus recruitment efforts, offering outstanding graduates more than 6,000 positions worldwide in fields such as R&D, marketing, operations support and supply chain.

Securing customer trust through openness and transparency and creating a win-win cooperation ecology

ZTE is committed to providing customers with safe and reliable products and services, and ensuring the security of communication network equipment to advance digital transformation.

In 2021, ZTE obtained ISO 9001, TL 9000, QC 080000, ESD, ISO 45001, ISO 14001 and ISO 22301 management system certification, covering the company’s main R&D centers and manufacturing bases and 62 main product categories. In the same year, ZTE reduced its mean time to repair (MTTR) by 29.5% compared to 2020. In addition, the company offered remote customer support and spare parts services in 65 countries, with a customer satisfaction rate of over 99%.

For a win-win partnership, ZTE has updated the Supplier CSR Agreement and Supplier CSR Code of Conduct to ensure responsible and sustainable development of its partners throughout the value chain. In addition, ZTE released the Conflict Minerals report based on the due diligence and assessment of 255 suppliers. Going forward, all suppliers will be covered by due diligence and assessment of disputed minerals.

Put green growth into practice and be a leader in digital carbon neutrality

Addressing the challenges of low-carbon transformation, ZTE paves a green path for the digital economy by promoting green operations, green supply chains and green digital infrastructure, and fostering the green growth of industries, facilitating sustainable development of operators and workplaces. In collaboration with its partners, ZTE continues to research innovative and green 5G applications with over 60 exemplary projects around the world aiming to reach the market before 2030 and 2030 respectively.

In 2021, ZTE launched the enterprise-level dual-carbon strategy project and completed building and upgrading the capabilities of the dual-carbon strategy team, and more than 170 team members participated in the training on ISO 14064 and the science-based target initiative.

ZTE earns a CDP-B rating for climate change action and supplier engagement. According to data reported on the CDP website, more than 40 major suppliers in ZTE’s supply chain have developed decarbonization strategies.

For office operations, ZTE has launched nine energy-saving projects in China, saving 21.56 million kWh of electricity annually. ZTE reduced packaging material consumption by 689.1 tons with a design that reduces packaging weight.

By 2021, ZTE had established 140 recycling sites worldwide. In China, the company optimized 4 centralized waste recycling and processing platforms and works closely with more than 10 leading environmental protection institutions in the industry, achieving an overall recycling rate of 97%. Through many years of intensive cooperation with more than 150 overseas environmental protection institutions, ZTE has ensured that the recycling business meets the local environmental protection requirements of different countries and achieved an overall recycling rate of 98%.

ZTE’s Powermaster hybrid power solution has been recognized by China Energy News with the “2021 Technological Innovation Solution for Carbon Peak and Neutrality and High-Quality Development” award.

Adhere to technology for the benefit of society and actively contribute to global communities

In addition to business development, ZTE also actively participates in charitable activities. Focused on the beneficiaries and their actual needs, ZTE focuses on educational development, medical assistance, support for vulnerable populations, rural vitality and environmental protection, and ensures that all public welfare projects are effectively targeted at the needs of beneficiaries. Respond appropriately and reap the expected social benefits. ZTE continuously complements its CSR through donations and technical support.

In 2021, ZTE Foundation donated 13.17 million CNY and carried out 220 charitable activities, benefiting 12,000 people in total, and also launched a brand new volunteer service system called “ZTE Volunteer” and 5,600 worldwide. Established 15 volunteer branches with more than 50 volunteers. So far, this represents a 76% annual increase in the number of volunteers.

Going forward, ZTE will continue to go digital, build a resilient organization and contribute to the implementation of the dual-carbon strategy for sustainable development. As a faithful driver of the digital economy, the company is committed to fulfilling its CSR and working with employees and partners to achieve a win-win situation in harmony with the environment and create a promising future and digitization. More opportunities to explore amid rising tides

The full version of ZTE’s 2021 Sustainability Report can be downloaded from the link below.


Media contact:
Margaret May
ZTE Corporation
Phone: +86 755 26775189
E-mail: [email protected]

Source ZTE Corporation



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